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Emergency telephone numbers in France

In an emergency, these are the telephone numbers to use in France – be prepared to indicate exactly where you are located, and the circumstances of the incident.

112 The Emergency SOS help number in Europe

This is the standard European emergency number,   you can call this number from anywhere in the European Union countries from your mobile, landline or payphone.  112 Emergency centres can use an interpretation service covering several languages.  The European Commission website advises that if you are unable to tell the 112 operator where you are they  will be able to locate you – within a few seconds for fixed calls and up to 30 minutes outside working hours for mobile calls so to help you to advise your location please see our useful words and phrases section.

From a landline or public payphone free of charge call:

17 – Police

15 – The national emergency number for medical aid. It will get you the SAMU service, with an ambulance (Service d’Aide Médical d’Urgence – or Medical Emergency Aid Service). Be prepared to indicate exactly where you are located, and the circumstances of the incident.

18 – Fire and fire ambulance service

Useful French vocabulary – words and phrases for an emergency

Emergency Une urgence
Help me Aidez moi
Help Au secours
My location is Ma localité est
Child Enfant
Elderly person Personne âgée
Baby Bébé
Accident Un accident
I have had an accident J’ai eu un accident
Need a doctor Besoin un médécin
Need an ambulance Besoin une ambulance
Fire Feu
Heart attack Crise cardiaque
Unconscious Perdre connaissance
Very sick Très malade
The house is on fire La maison a pris feu
The car is on fire La voiture a pris feu
I am in labour Je suis en train d’accoucher
I am being burgled Je suis en train de me faire cambrioler
Injured Blessé(e)
Bleeding Hémorragie
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